Privacy Policy

Last updated: August 16, 2025

1. Introduction

At ProductPhoto.com LLC (“we,” “us,” or “our”), protecting your privacy is a priority. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you interact with our website or services. By using our site or services, you consent to these practices.

2. Scope of This Policy

This Privacy Policy applies solely to information collected through our website, forms, and digital communications. It does not govern offline interactions, phone calls, or in-person exchanges, which may be subject to different policies or agreements.

3. Information We Collect

3.1 Personal Information You Provide

  • Name, email, and phone number

  • Billing and shipping address

  • Payment information (processed securely via third parties)

  • Photographic materials and related metadata

3.2 Automatically Collected Information

  • IP addresses, browser type, operating system

  • Pages visited, time on site, referral source

  • Cookies, pixels, and similar technologies

4. How We Use Your Information

We may use your information to:

  • Provide and deliver services, fulfill orders, and communicate with you

  • Handle billing, confirmations, and customer support

  • Improve and personalize our website and offerings

  • Send service updates, promotions, or newsletters (see Section 6 for opt-out options)

5. Sharing Your Information

We do not sell or rent your data. We may share limited information with:

  • Trusted service providers (payment processors, shipping carriers)

  • Legal authorities when required by law

  • Successor entities in case of merger, sale, or restructuring

6. Marketing Communications & Opt-Out

We may contact you about promotions, specials, or service updates. You can opt out at any time by:

  • Clicking “unsubscribe” in marketing emails, or

  • Emailing us directly at [insert email] with “Unsubscribe” in the subject line.

7. Cookies & Tracking

We use cookies and similar tools for:

  • Session management and site functionality

  • Performance analytics (e.g., Google Analytics)

  • Understanding visitor behavior to improve our services

You can disable cookies in your browser settings, but some features may not function properly.

8. Data Retention

We retain data only as long as necessary to:

  • Provide services and comply with legal obligations

  • Resolve disputes and enforce our agreements

  • Improve our services and maintain records

9. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Request data portability

  • Object to certain processing activities

To exercise these rights, contact us (see Section 15). We typically respond within 30 days.

10. Security

We use reasonable technical and organizational measures to protect your data (e.g., encryption, restricted access). However, no system is 100% secure, and we cannot guarantee absolute protection.

11. Use of Artificial Intelligence (AI)

We may use artificial intelligence (AI) tools in editing or generating images, proofs, or other creative assets. Because AI may introduce variations or artifacts:

  • You must review and verify all Deliverables before public or commercial use.

  • We do not guarantee the accuracy or completeness of AI-assisted outputs.

  • You agree to indemnify us for any issues arising from use of AI-generated or AI-edited Deliverables without proper review.

12. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

13. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from minors.

14. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date at the top indicates when changes were made. Significant updates may be communicated via email or a prominent notice on our website. Continued use of our services after changes means you accept the updated policy.

15. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, contact us at:

ProductPhoto.com LLC
2216 Padre Blvd Ste B #236
South Padre Island, TX 78597
info@productphoto.com

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